❝# A Simple Guide to Task Management for Mutual Fund Distributors & Financial Advisors Using Sanchay CRM❞
Behind the Scene
When we started building Sanchay CRM, obviously we focused more on lead/sales management. But as soon as we started to show our Mutual Fund Distributor app demos to Financial Advisors, the truth started revealing itself. MFDs (Mutual Fund Distributors) and FAs (Financial Advisors) had task management as their highest priority.
Luckily, Sanchay CRM already has fantastic Task Management capabilities built in.
Managing tasks efficiently is a big challenge for Mutual Fund Distributors (MFDs) and Financial Advisors (FAs), especially with more than two-person teams. They handle multiple client interactions, investment processes, insurance renewals, and paperwork. Many people use mutual fund software like Investwell or RedVision for transactions. However, these tools do not assist with task management.
This is where Sanchay CRM makes a difference. It is a simple and effective task management system that helps MFDs and FAs stay organized, assign tasks, and track progress. Let’s see how it solves common problems.
Common Challenges in Task Management
- No Proper Task Tracking: Many rely on WhatsApp, emails, or notebooks, leading to missed deadlines.
- Confusion in Task Delegation: Verbal assignments create uncertainty about responsibilities.
- No Follow-Ups: Without a system, tracking pending and completed tasks is difficult.
- Team Management Issues: Managing Relationship Managers, Back Office Staff, Telecallers, and Runner Boys without a system leads to delays.
- Lack of Mobile Access: MFDs & FAs need to create, check, or update task status on the move.
- Complex Sub-Tasks: Some tasks have multiple steps or approvals, making manual tracking difficult.
- Notification to Clients: MFDs need to notify clients regarding their tasks and queries.
- Recurring Tasks: Periodic tasks like SIP follow-ups & renewals often get missed without automation.
- Reporting Challenges: Without proper dashboards, tracking task progress and team performance becomes difficult.
- No Auto-Assignment of Tasks: Without automation, tasks must be assigned manually, causing delays.
Sanchay CRM helps solve these problems easily.
How Sanchay CRM Helps
1. Centralized Task Management
With Sanchay CRM, you can create, assign, and track tasks in one place—eliminating scattered messages and emails.
Example: A client requests a portfolio review. Instead of remembering it manually, log it in Sanchay CRM, assign it to a Relationship Manager, and track its progress.
2. Clear Task Assignment
Assign work to Relationship Managers, Back Office Staff, Telecallers, or Runner Boys—ensuring everyone knows their responsibilities.
Example: A client needs an insurance renewal. Create a task in Sanchay CRM, assign it, set a deadline, and get notified when it’s done.
3. Manage Financial & Non-Financial Tasks
- Financial tasks: Investment processing, SIP renewals, fund switches, policy issuance.
- Non-financial tasks: Client follow-ups, KYC verification, document collection, event planning.
Example: A client requests a fund switch. You track the process from approval to execution in Sanchay CRM.
4. Sub-Tasks & Task Stages
Break tasks into sub-tasks for better tracking.
Example: New Client Onboarding
- Step 1: KYC document collection (Assigned to Runner Boy)
- Step 2: KYC verification (Assigned to Back Office)
- Step 3: Investment processing (Assigned to Relationship Manager)
- Step 4: Confirmation sent to the client (Assigned to Telecaller)
5. Mobile App for Easy Task Management
With Sanchay CRM’s Mobile App, professionals on the go can:
- Assign & update tasks from anywhere.
- Get notifications & reminders.
- Track task status in real-time.
Example: While traveling, you assign a task for document collection using the mobile app.
6. Real-Time Reports & Task Status Tracking
Get an overview of pending, completed, and overdue tasks.
Example: At the end of the day, managers review all pending and completed tasks in a single dashboard.
7. Automation & Reminders
Prevent delays with automated reminders and follow-ups.
Example: If an SIP renewal is due, the system notifies the assigned person before the deadline.
8. Email & WhatsApp Integration
Sanchay CRM integrates with email and WhatsApp for effortless task updates and notifications.
Example: When a client emails a request, a task is automatically created.
9. Task Notifications for Teams & Clients
Keep your team and clients updated in real-time.
Example: When a task is completed, clients receive an automated message confirming the update.
10. Task Analysis for Long-Term Improvement
Identify bottlenecks and optimize workflows with task analysis reports.
Example: If a particular task is frequently delayed, managers can analyze patterns and improve efficiency.
Why Sanchay CRM is a Must-Have for Financial Professionals
- Stay organized and reduce task delays
- Ensure timely client service
- Collaborate smoothly with your team
- Eliminate dependency on scattered communication
- Work seamlessly even while on the go
Conclusion: Make Your Work Easier with Sanchay CRM
With Sanchay CRM, task management becomes effortless, boosting productivity and improving client service.
