Terms and Conditions for Sanchay CRM
Welcome to Sanchay CRM! These Terms and Conditions (“Terms”) govern your access and use of Sanchay CRM and Sanchay Mobile CRM applications (“Services”). By accessing or using our Services, you agree to comply with these Terms. If you do not agree, please refrain from using our Services.
1. Acceptance of Terms
By accessing or using Sanchay CRM (“we,” “us,” or “our”), you agree to be bound by these Terms and our Privacy Policy. These Terms apply to all users of the Services, including but not limited to individuals, organizations, and entities.
2. Scope of Services
Sanchay CRM provides a Customer Relationship Management (CRM) platform and tools designed to manage customer interactions, track activities, and improve business workflows. The Services are available on web, Android, and iOS platforms.
3. User Accounts
3.1 Registration:
To use Sanchay CRM, you must create an account. You agree to provide accurate, current, and complete information during registration.
3.2 Account Responsibility:
You are responsible for safeguarding your account credentials and all activities under your account.
3.3 Unauthorized Access:
Notify us immediately of any unauthorized access or breach of security.
By using the Services, you agree:
- To use the Services only for lawful purposes.
- Not to engage in any activity that disrupts or interferes with the Services.
- Not to reverse-engineer, modify, or tamper with the Services.
- To comply with applicable laws, including data protection laws like GDPR.
- Call Logs: To track call-related activities.
- Location Access: For geo-tagged services and field team management.
- Contacts: To integrate customer details.
- Camera and Storage: To upload or attach files and documents.
- Push Notifications: To receive reminders and alerts.
Sanchay CRM integrates with third-party services like Google Firebase, Google Analytics, and Crashlytics for analytics, notifications, and crash reporting. By using the Services, you consent to data sharing with these providers in accordance with their terms and policies.
We are not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the App.We do not guarantee the accuracy, completeness, or reliability of any information or content provided through the App
8.1 User Data:
You retain ownership of any data you upload or store using our Services. You are responsible for ensuring your data complies with applicable laws.
8.2 Privacy Policy:
By using our Services, you agree to our Privacy Policy, which outlines how we collect, use, and store personal data.
8.3 Compliance:
You must ensure any customer data processed through the Services complies with data protection laws.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once the data is no longer needed, we will securely delete or anonymize it, in accordance with our data retention policy.
9.1 Termination by You:
You may stop using the Services at any time.
9.2 Termination by Us:
We reserve the right to suspend or terminate your access to the Services if you violate these Terms or applicable laws.
9.3 Data After Termination:
Upon termination, we will retain or delete your data as per our Privacy Policy.
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on our website or notifying you via email. Continued use of the Services after such changes constitutes acceptance of the updated Terms.
These Terms are governed by the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Valsad, Gujarat.
If you have any questions or concerns regarding these Terms, please contact us:
By accessing or using Sanchay CRM, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.