OUR PROMISE

    Our Legendary Refund Policy

    "If Our Solution Isn't Useful To You, Your Money Won't Be Useful To Us."

    If at any point during your first year you wish to discontinue, we will refund the full amount. From the second year onwards, refunds will be issued on a pro-rata basis. In both cases, refunds are processed within 24 hours.

    24h
    Refund window
    No
    Questions

    How It Works

    Three simple steps. No friction, no follow-ups, no surprises.

    1

    Contact Us

    Reach out via email or phone.

    2

    We Process It

    Within 24 hours, guaranteed.

    3

    Get Your Refund

    Full or pro-rata, fair & transparent.

    WHY WE'RE DIFFERENT

    Why Our Policy is Different

    Most companies hide their refund policy. We lead with ours — because trust is our foundation.

    Complete Transparency

    No hidden conditions, no asterisks, no fine print. Everything is clear and upfront from day one.

    24-Hour Refund

    Request a refund and receive it within 24 hours. We process it immediately, no questions asked.

    Full & Pro Rata Refund

    First year: full refund, no questions asked. Second year onwards: pay only for what you've used, with a fair pro-rata calculation — always in your favour.

    Honest Pricing

    Our pricing is clear and fair. No surprise charges, no hidden fees, no bait-and-switch tactics.

    Promise-Driven

    We honour every commitment we make. If we promise it, we deliver it — no exceptions.

    Customer-First

    Your success matters more than a transaction. We'd rather lose a sale than lose your trust.

    Frequently Asked Questions

    Everything you need to know about refunds with Sanchay CRM.

    Contact our support team via email or phone. We'll process your refund within 24 hours—no lengthy forms or approval steps.

    All refunds are processed within 24 hours of your request, no questions asked.

    No. There is no minimum usage period. You can request a refund at any time during your subscription.

    During your first year, you receive a full refund—no pro-rata calculation. From the second year onwards, we calculate a pro-rata refund based on your remaining subscription period.

    Yes. There are no feature restrictions. You can use the full product, and if it doesn't work for you, you'll get your money back.

    No. We process refunds with no questions asked. Your decision is enough.

    No. There are no cancellation fees, penalties, or hidden deductions—just a fair refund.

    Because we don't overpromise. We work only with customers we can genuinely help, maintain full transparency from day one, and focus on solving real problems. When customers are set up for success, refunds are rarely needed.

    Since it's within your first year, you receive a full refund—processed within 24 hours, no questions asked.

    From the second year onwards, we issue a pro-rata refund for the remaining period. For example, if you've used 3 out of 12 months, you'll be refunded for the remaining 9 months—within 24 hours.

    Try Sanchay CRM Risk-Free Today

    Built for MFDs to make client management easy, automate daily work, and help grow AUM — with our trusted refund promise.